Effective Date: May 27, 2028
Last Updated: May 27, 2028
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Make You Well and its affiliated medical practices (“Make You Well,” “Company,” “we,” “us,” or “our”), concerning your access to and use of the website located at [Insert Website URL], as well as any other media form, channel, or application related, linked, or otherwise connected thereto (collectively, the “Site”).
Please read these Terms carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.
Make You Well is part of the Privia Medical Group network. Where applicable, your use of the Site may also be subject to Privia Medical Group’s terms and policies, available at https://www.priviahealth.com/privacy-and-compliance.
Unless otherwise indicated, the Site and all of its content — including but not limited to text, graphics, photographs, logos, icons, images, audio clips, digital downloads, and software (collectively, the “Content”) — are the proprietary property of Make You Well or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws.
The trademarks, service marks, and logos displayed on the Site (“Marks”) are registered and unregistered marks of Make You Well or its licensors. Nothing on the Site grants you any right or license to use any Mark without the prior written permission of Make You Well.
You are permitted to access and view the Content for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent.
By using the Site, you represent and warrant that:
If you provide any information that is untrue, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your access to the Site.
You may not access or use the Site for any purpose other than that for which we make it available. The following activities are expressly prohibited:
THE CONTENT ON THIS SITE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL ADVICE. The information on this Site is not intended to diagnose, treat, cure, or prevent any medical condition, and should not be used as a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider.
Always seek the advice of your physician, nurse practitioner, or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use this Site or any online contact form to communicate urgent or emergency health concerns.
Use of this Site does not create a doctor-patient or provider-patient relationship between you and Make You Well or any of its providers. A formal provider-patient relationship is only established through a scheduled clinical appointment, a completed patient intake process, and the express agreement of a licensed Make You Well healthcare provider to undertake your care.
Submitting a contact form, appointment request, or inquiry through the Site does not guarantee an appointment, constitute medical consultation, or establish a clinical relationship. Responses to inquiries submitted through the Site are for general informational and scheduling purposes only.
The Site may provide links to a secure, HIPAA-compliant patient portal through which established patients can access health records, communicate with their care team, and manage appointments. Use of the patient portal is governed by separate terms of use and is subject to applicable HIPAA requirements and Privia Medical Group’s privacy policies.
The patient portal is not monitored in real time and is not appropriate for urgent or emergency communications. For urgent medical concerns, contact your Make You Well clinic directly by phone or call 911.
The Site may contain links to third-party websites, services, or resources, including the Privia Medical Group website, online scheduling tools, and payment platforms. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or terms of use. The inclusion of a link to a third-party site does not imply our endorsement of that site or its content.
We encourage you to review the terms and privacy policies of any third-party site you visit. Your interactions with third-party websites and services are solely between you and the applicable third party.
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MAKE YOU WELL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of any content on the Site. Any reliance you place on Site content is strictly at your own risk.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAKE YOU WELL, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SITE OR ITS CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitation may not apply to you in full.
You agree to defend, indemnify, and hold harmless Make You Well and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including but not limited to any content you submit through the Site, your violation of any third-party right, or your violation of any applicable law.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You and Make You Well irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Texas for the resolution of any dispute arising out of or relating to these Terms or your use of the Site.
Before initiating any formal legal proceeding, you agree to first contact us in good faith to attempt to resolve any dispute informally. If a dispute cannot be resolved informally within thirty (30) days of written notice, either party may pursue formal legal remedies as provided under applicable law.
We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site following the posting of any revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.
If you do not agree to the revised Terms, you must stop using the Site.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Make You Well regarding your use of the Site and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.